Why Book With Us?
  • Personalized consulting
  • Flexible hours
  • Your travel advocate
  • Competitive prices
  • Travel advice/recommendations

About Us

Diane and Arnie Ross met through a matchmaker and bonded instantly over their love of travel.  They were married 7 months later and planned their first trip together- a week in Nice and Eze in the south of France followed by a Windstar cruise through the French and Italian Riviera.  Twenty-one years later, their travels have taken them on more than 30 cruises and throughout the world.  Their favorite domestic destination is Santa Fe and international highlights include Bora Bora, Barcelona, and Shanghai.

In 1992, Diane became a travel agent to help others construct their perfect vacations.  She became a CTC (certified Travel Counselor) and MCC (Master Cruise Counselor) in her quest to be the best and learn as much as possible to create dream vacations for her clients.

The Certified Travel Counselor designation is conferred by The Travel Institute upon travel professionals who complete an advanced certification program, demonstrate extensive industry knowledge and experience, and exemplify the highest standards of professionalism.

 

MCC, Master Cruise Counselor, is a designation reserved for travel agents who have completed a rigorous program with CLIA (Cruise Line International Association).  This includes demonstrating proficiency at recommending and selling cruises through seminars and exams, ship inspections, and personal cruise experiences.

 

Today Diane and Arnie are working together to plan vacations for honeymooners through retirement “trips of a lifetime”.  So whether you’re travelling to Boston or Bora Bora, we’ll make your trip as easy and pleasant as possible.  Through our association with Montrose Travel we are able to obtain great rates and give a high level of service.

 

Kingsbridge Travel is affiliated as an independent contractor with Montrose Travel.

Montrose Travel is one of America's Top 50 Travel Management Companies, with over 150 employees, 500 independent contractors and $250 million in gross sales.

In business since 1956, we are one of the very few - if not the only - travel management company in the United States that can boast having a completely debt-free balance sheet. Our financial stability will ensure "We will be here tomorrow to back up our promises of today."

Montrose Travel is a fully accredited travel agency, and a proud member of the International Airlines Travel Agent Network (IATAN), Ensemble Travel Group, Cruise Lines International Association (CLIA), and the Airlines  

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Testimonials

We can't thank you enough for everything you put together for our Cancun trip. The time we had together was absolutely priceless - the weather was stunning, the food was delicious, the people were so warm and welcoming, and the hotel was marvelous. We would have never even thought of going to Secrets - SilverSands if it weren't for you, so we really do owe you a huge thank you. Wanted to thank you as well for the directions at the Cancun Airport. Mary and I thought it was going to be worse than it was, but the advice really helped (avoiding all people who wanted to take your luggage for you, cab rides, etc) We are definitely looking to do something next summer as well so we will be coming back to you and your agency again. Thanks again, DIane...we absolutely loved it! Jeff and Mary

Jeff and Mary Kingsbridge Travel

Diane Ross is an exceptional travel agent. Her attention to detail and to finding the best price for your trip is incomparable. Last summer she booked a Greek Isles cruise for my husband and me, which we had to cancel. Diane had found low-cost travel insurance for us, and we were reimbursed every penny within a couple of weeks. She has rebooked a cruise for us this summer, and before paying our final balance she found a way to save us $3600 ââ?¬â?? more than half of what we were originally going to pay ââ?¬â?? for the same level of accommodations! Diane also offers great travel tips and suggestions for saving time and money (such as how to get through Customs faster). I highly recommend Diane for all of your travel needsââ?¬Â¦you canââ?¬â?¢t do better than booking through Diane! Gail Abrams, Highland, CA

Gail Abrams Kingsbridge Travel

Our travel agent, Diane Ross, planned a trip-of-a-lifetime for us. We wanted to cruise, but also to tour. Because Mom is 88, navigating around a large ship would have been too strenuous. A river cruise was the answer! Diane had so much knowledge about various lines, and was able to narrow down the selection for us. An elegant environment was important to us, as well as cuisine. She found an ideal itinerary (on the Avalon Creativity) and knew which cabins were the most spacious and well-located. The ship's staff knowledge of the (60th) birthday made the celebration more memorable (which Diane facilitated). She inquired about our interests to enhance our enjoyment of the trip. As a result, while docked in Paris, she arranged a Walking Tour of chocolate boutiques for us! In addition to her professionalism, Diane's depth of travelling experience allows her to recommend and implement trips for clients on every scale, from a local getaway to an around-the-world voyage. I can't recommend her services highly enough.

Ilyse

Many thanks to Diane for the extra efforts she put into our amazing New Zealand and Australia bucket list trip... from assuring we had the best cabin we could afford and wonderful accommodations along the way to all her little hints - we'll never book another trip without her

Michelle S
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Give the Gift of Travel!

There's no better gift than that of a new destination, vacation retreat or cultural experience.

"To travel, to experience and learn: that is to live." - Nepalese mountaineer, Tenzing Norgay

Travel vouchers are available for any amount and can be used for any service or travel booking we offer. Contact our Travel Specialists to help you discover our many vacation and travel options. Our vouchers are flexible, easy to use and can be customized for any occasion. The possibilities are endless!

Purchase a travel voucher for...

  • Employee Awards
  • Birthdays
  • Anniversaries
  • Weddings
  • Graduations
  • and more!

Call or email us today and give a gift they will never forget... a wondrous gift of travel.

We value your privacy. As such, we understand that making purchases online involves trust on your part. We take that trust seriously and make it our highest priority to ensure that your personal information is held in the strictest confidence.

  • Our agency retains only that information which you voluntarily give to us.
  • We use your personal information only for the purpose of responding to and processing your travel request.
  • We will only share your personal information with authorized suppliers that perform specific functions on our behalf as required by you.
  • We will not ever sell your personal information to any third party.
  • We provide you with the choice and the control over the collection and use of your personal information. You may update, correct or remove your personal information at any time.
  • We make this Privacy Policy available to you on our home page and at every point where personal information is being requested.
  • And, to provide you with the best available quality service; your call may be recorded.

The information we collect

This notice applies to all information collected or submitted on this website. On some pages, you can purchase travel, make travel requests, and register to receive marketing specials. The types of personal information collected on these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you would like to refer a friend to our agency, you will need to submit that individual's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Email address
  • Phone Number

Traveler profile information

We collect personal information in the form of a profile when a reservation is made. In addition to personal information, we may also collect personal preferences such as seat requests, special meal requests, frequent flyer programs and membership numbers.

If you are purchasing travel for someone other than yourself or for someone who is accompanying you on travel purchased through us, we may collect personal information about that individual also. Please obtain the consent of other individuals prior to providing us with their personal information.

The way we use information

We use the information you provide about yourself when placing a travel reservation only to complete your request. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to confirm a reservation and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete your travel request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our marketing specials as well as updates on new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You can unsubscribe from this service by either sending an email with "unsubscribe" in the subject line through our Contact Us page that includes your associated email address and street address or by following the instructions on the email you receive.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of cookies

When you visit our site, we may place a "cookie" on your personal computer. A cookie is a small data file that is transmitted between computers to help us recognize you when you return to our website. Any information stored in the cookie is encrypted, so no one can view the data it contains through unauthorized access to your computer. Most Internet browsers automatically accept cookies. You can, however, instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from any site you may visit.

We may also have third-party advertisers on our site. The third-party advertisers are required to perform a rigorous approval process to ensure a secure site structure. No personal information about you is shared unless you give us permission to do so. Third-party advertiser may use anonymous information about your visits to their site in order to provide advertisements about travel-related goods and services in which you may be interested.

How you can access or change your personal information

You can access all your personally identifiable information that we collect online and maintain by reviewing My Profile information. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Children

Any minor - under the age of 18 - is not eligible to register for or use the services of this website. We encourage parents to play a central role in their child's online activities and should monitor the sites visited to ensure the child's privacy is being protected.

Changes to our privacy policy

This Privacy Policy was produced and posted on September 29, 2003. We reserve the right to modify or amend this Privacy Policy at any time and for any reason. If changes are of a material nature, we will prominently display those changes prior to implementing the change.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us.

Partnerships for Success

We operate with high integrity. We've got your back.

ARC

The Airlines Reporting Corporation is an airline-owned company offering travel products and services, ticket distribution and settlement through a variety of channels in the United States, Puerto Rico and the U.S. Virgin Islands. ARC is the information hub of the $85 billion travel industry.

ARTA

Association of Retail Travel Agents - Designed to be the one-stop resource for professional travel retailers, ARTA has agent tools, columns and articles on selling travel and the travel business.

ASTA

American Society of Travel Agents is the world's largest association of travel professionals. Their 20,000-plus members include travel agents, tour operators, cruise lines, hotels, car rental companies, etc. They are the leading advocate for travel agents, the travel industry and the traveling public.

CLIA

Cruise Lines International Association - the official trade organization of the cruise industry, Cruise Lines International Association (CLIA) also works in partnership with nearly 17,000 affiliated travel agencies throughout North America to ensure the highest caliber of cruise sales expertise and service for cruise vacationers.

Virtuoso Travel Network

Virtuoso is a network of the best luxury travel agencies with more than 15,200 members worldwide. They represent the best of the best in travel, with an extensive portfolio of preferred partners. Members of the consortium have access to global connections and VIP status with various travel suppliers.

IATA

International Air Transport Association - Originally founded in 1919, IATA brings together approximately 265 airlines, including the world's largest. Flights by these airlines comprise more than 95 percent of all international scheduled air traffic.

IATAN

International Association of Travel Agents Network - IATAN's mission is to promote professionalism, administer meaningful and impartial business standards, and to provide cost-effective products, services and educational programs that benefit the travel industry.

NACTA

The National Association of Career Travel Agents (NACTA) is the foremost Travel Industry Association dedicated to providing the finest education, training, networking and representation in support of Career Travel Consultants.

PATH

The Professional Association of Travel Hosts, Inc. (PATH) is the only travel industry association with a membership comprised of the leading top U.S. Host Agencies. Members adhere to strictly enforced operating standards and business practices.

ASTA

American Society of Travel Agents - ASTA's Green Program consists of educational and promotional resources that enable travel agents and suppliers to increase their knowledge of travel's impact on the environment and highlight to consumers their commitment to keeping travel an environmentally friendly business.